<p>Treating your customers well is no longer enough. The new rule is: employees, too, have to be treated as well, if not better than the customers. Happy employees make happy customers, and happy customers tend to be loyal.<br>Do you spend money in advertising to create awareness about your product? You don't need to do that any longer. The new rule is: invest in making your product so good that it does its own marketing.<br>New-age companies, such as Amazon, Flipkart, Uber, Ola and Netflix, among others, are dismantling the old rules of business and installing new ones in their place.<br>This book unfolds the mysteries of these new ways of doing business which most companies try to keep under wraps. Compellingly written with several anecdotes, this is a gripping book full of incredible insights.</p>
The book, The New Rules of Business (9780143456421) [Order Bulk Books, Wholesale, Quantity Discount] with ISBN# 9780143456421 in by Rajesh Srivastava, may be ordered bulk quantities. Minimum orders start at copies.