Overview
Ever wonder why the “loud” people at work get noticed, rewarded, and promoted? Do you worry that you need to be loud to succeed at work, too?Upon entering the workforce, many of us raised with Quiet Culture values—put your head down, just work hard, act deferential, deflect praise—want to showcase our expertise, speak up, and present with confidence; but, in the Loud Culture of our workplaces, we’re not sure how to communicate in a way that feels right. The result? Those raised in Quiet Cultures become overlooked, and the best opportunities pass us by. This was Jessica Chen’s experience when she started work as a TV news journalist, and she felt completely stuck.
In Smart, Not Loud, Chen – who now speaks at Fortune 100 companies, and whose LinkedIn Learning courses have been watched by over 2 million people – introduces a new way of getting noticed at work that’s neither loud, aggressive, nor boastful. Instead, Chen teaches readers how to look within to better understand showing up (with tact!) and investing in visibility-boosting strategies like shaping your career brand, building credibility, and advocating for yourself. Through relatable anecdotes and research-backed principles, readers will learn to:
- Speak up at meetings using the Four A’s (Active listening, Acknowledging, Anchoring, and Answering)
- Confidently say “no” with the TEF (Tone-Explain-Follow) Approach
- Master the five elements of voice—pitch, rate, intensity, inflection, quality—to be the kind of communicator others want to listen to
Packed with actionable tips, Smart, Not Loud, unveils a new path to getting noticed at work for all the right reasons. This is the road map readers need to authentically show up in the workplace, and finally feel seen.
Details