WHAT INFORMATION DO WE COLLECT?
Users may browse and read our general website content anonymously, without revealing personal information other than default information customarily logged by our website and its host server. We collect more specific information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication (such as email), or participate in other site features. When ordering or registering, we may ask you for your name, email address, mailing address, phone number, credit card information or other information. This information may be used to fulfill your order(s) and/or to display your company’s name and logo (but not an individual’s personal name) on our featured customer page. For more information about the Featured Customer page, please refer to the “What is the Featured Customer Page?” section below. You always have the option to choose not to use services or features which require you to provide specific personal information, though this choice may limit the website services and features available to you. We also collect information about gift recipients so that we can fulfill the gift purchase. Information we collect about gift recipients is not used for marketing purposes. Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.
We partner with Rakuten Advertising, who may collect personal information when you interact with our site. The collection and use of this information is subject to the privacy policy located here:
Click here to submit an opt-out request
HOW DO WE USE YOUR INFORMATION?
We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested. To allow us to better service you in responding to your customer service requests. To process your transactions promptly. To administer a contest, promotion, survey or other site feature. To display our customers’ corporate names and logos on our “Featured Customer” page. For more information about the Featured Customer page, please refer to the “What is the Featured Customer Page?” section below. To review and update or improve our website, its functionality, and the products and services we offer you and our other customers. If you have opted-in to receive our email newsletter or participate in marketing programs, we may send you periodic emails. If you would no longer like to receive promotional email from us, refer to the “How can you opt-out, remove or modify information you have provided to us?” section below. If you have not opted-in to receive email newsletters, you will not receive these emails. Visitors who register or participate in other site features such as placing orders will be given a choice whether they would like to be on our email list and receive promotional email communications from us.
HOW DO WE PROTECT VISITOR INFORMATION?
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.
DO WE USE "COOKIES"?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.
We may automatically collect certain information from all users, including: (a) the date and time of website access, (b) the originating IP address from which you accessed the website, (c) the Internet address of third-party websites from which you accessed our website, and (d) pages and portions of the website you views or access. We do not combine general information collected from website visitors with other information to determine your identity or email address without your consent. We use general information collected using cookies and similar technologies in order to provide access to the website, to review and evaluate our services, and for other internal informational purposes only.
WHAT IS THE FEATURED CUSTOMER PAGE?
We do not sell, trade, or otherwise transfer customer information to outside parties, except as described in this privacy policy. We do reserve the right to display our customers’ company names and corporate logos on our “featured customer page,” either temporarily or on a permanent basis, at our discretion. We do not identify individual persons on the featured customer page. Placing an order for or on behalf of a corporate entity (for example, a corporation, limited liability company, or other business entity) constitutes your consent (on behalf of the company for which you place the order) for the company’s name and logo or trademark (if any) to be displayed on our featured customer page and publicly identified as a customer of our company. We do not identify the individual who placed the order, the contents of the order, or other information aside from the company’s name and/or corporate logo on the featured customer page. We do not guarantee that all customers will be displayed or identified on the featured customer page. We reserve the sole, discretionary right to choose which company names and/or logos to display on the featured customer page, and how long to display them. We expressly disclaim all liability for, associated with, or arising out of the display (or decision not to display) any customer’s corporate name or logo on the featured customer page.
DO WE DISCLOSE THE INFORMATION WE COLLECT TO OUTSIDE PARTIES?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include www.book-pal.com. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. In addition, we reserve the right to identify corporate customers (including both corporations and all other recognized entity forms, such as limited liability companies and joint ventures) and their logos or trademarks on our “featured customer page” – provided that such identification is limited to the company name and trademark or logo and will not include order or contact information or the name of any individual.
DO WE COLLECT INFORMATION FROM MINORS?
We are concerned about safe, supervised use of the Internet by minors. For purposes of this privacy policy, “minor” means any natural person under the age of eighteen (18) years. We do not knowingly collect information from minors, permit minors to register for personal accounts with our website, make sales to minors, or permit minors to access our website without adult supervision and the consent of a parent or legal guardian. Your use of our website constitutes your representation and warranty that you: (a) are not a minor, or (b) are the parent or guardian of a minor who is using the website simultaneously with the a minor whose use is being actively and constantly supervised while the minor is on our website. We strongly encourage parents and legal guardians to review all website policies, rules, procedures, and practices carefully and to monitor use of the Internet by minor children at all times. We reserve the right to block or terminate the account and access of any user suspected or determined to be a minor using the Website without the supervision and consent of his or her parent or legal guardian.
HOW CAN YOU OPT-OUT, REMOVE OR MODIFY INFORMATION YOU HAVE PROVIDED TO US?
To modify your email subscriptions, please let us know by modifying your preferences in the "My Account" section. Please note that due to email production schedules you may receive any emails already in production.
To delete all of your online account information from our database, sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.
To request removal of your company name from our “featured customer page” please contact customer service. Removal of company names and/or logos from the featured customer page may take several days to complete.
THIRD PARTY LINKS
In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).
CHANGES TO OUR POLICY
We reserve the right to change this privacy policy from time to time and at any time, without advance notice. If we decide to change our privacy policy, we will post those changes on this page. Changes to the Privacy Policy are effective immediately upon posting, and will apply to information collected after the date of the change. Users of this website, including our customers, are responsible for reviewing this privacy policy regularly. Use of our website indicates your full and complete agreement to the terms of this privacy policy as if you had signed a written document containing the privacy policy. Our use of information gathered through our website is subject to and governed by the privacy policy as in effect at the time of use. This policy was last modified on June 20, 2014.
QUESTIONS AND FEEDBACK
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.
ONLINE POLICY ONLY
This online privacy policy applies only to information collected through our website and not to information collected offline. This privacy policy also applies only to our website and not to any other website or server, whether or not linked to or from our website.
TERMS AND CONDITIONS
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.
YOUR CONSENT
By using our site, you consent to our privacy policy. If you place an order through our website, or using telephone customer service, you also consent to display of your company’s name and logo or trademark on our “featured customer page” as described elsewhere in this privacy policy.